You can chat with us online, send an email hello@vastinterior.com.au or give us a call and our team will be in touch with an update.

You can enter the promo code on the payment page at checkout.

We’re sorry, we do try out best to have all information - you can chat with us online, send us an email hello@vastinterior.com.au or call and our team will grab the information for you.

Assembly requirements are specified on the product page. Assembly services can be arranged for an additional cost—contact us to discuss.

Most of our items are in stock and ready to deliver. For items on order with a lead time, please refer to the product page for the estimated lead time. Note that lead times are subject to change due to external factors beyond our control. If there are delays, our customer team will contact you to provide updates.

Delivery times vary based on location and partner availability. We aim to deliver within 1-3 weeks, but specific dates or times cannot be guaranteed. Any changes will be communicated via SMS, email, or phone.

We deliver to most metro and regional areas across Australia. Just add your items to the cart and enter your postcode at checkout to see your delivery rate.

If no rate comes up for your postcode, don't worry, it doesn't mean we can't get it to you. Email us at hello@vastinterior.com.au with your postcode and the items you're after, and we'll put together a custom delivery quote.

Delivery rates vary by location. Add your items to the cart and enter your postcode at checkout, and your rate will show before you pay.

If nothing comes up for your postcode, email us at hello@vastinterior.com.au with your postcode and the items you're after, and we'll send you a customised quote.

Yes, you can! We offer Click and Collect from our Hervey Bay, Brisbane and Bundaberg warehouses.

We hold Click and Collect orders for 7 days after you receive your collection notification.

No, payment must be received prior to collection.

Yes, email us with the collector’s details and ensure they bring a copy of the order and matching photo ID.

For safety reasons, our staff cannot load items into your vehicle. Please ensure you have sufficient assistance available to safely load your goods

Product dimensions and weights are available on each product's webpage. Please review this information to ensure your order will fit into your vehicle.

While we take utmost care in preparing your order for collection, we are not liable for any damages, losses, or injuries that may occur during loading, transportation, or use of the collected items. Please inspect your items upon collection and report any issues to our staff immediately for assistance

Yes, cancellations are possible with a 25% fee. Custom orders require the full deposit for cancellation. (whatever is greater).

Because furniture involves significant labor and resources for storage, handling, assembly, and shipping, we are unable to provide returns for change of mind on a product. So please check the dimensions, colour and details on the product page before you order.

If your item arrives damaged, faulty or isn't what you ordered, contact us at hello@vastinterior.com.au as soon as possible and we'll arrange a repair, replacement or refund.

Please refer to refund policy here for our detailed refund policy.

Please ensure you contact our customer service team immediately after receiving your damaged item. You will need to complete our service form and our team will be in touch with 24-48 hour to resolve the issue.

Once we have approved the refund, it will be processed immediately (If paid with credit card/finance). If a refund needs to be processed via bank transfer it will be added to our next payment run. We will be in touch to confirm.